General Policy

Rose Silver Software is committed to data privacy and compliance with the EU General Data Protection Regulation (GDPR). On this page you will find details on how Personal Data is transferred, used, and stored by Rose Silver Software including the Illuminated Cloud 1 and Illuminated Cloud 2 products (hereafter called Illuminated Cloud) as well as all supporting Processors that are used for product purchase and licensing.

Rose Silver Software is committed to the security and privacy of all stored data required for the purchase and usage of Illuminated Cloud.

All users of Illuminated Cloud have the following rights with regard to Personal Data stored and used by Rose Silver Software:
  • The right to access, update, or delete your information.
  • The right of rectification if your information is incorrect or incomplete.
  • The right to object to the storage and usage of your information.
  • The right to restrict the storage and usage of your information.
  • The right to data portability if you would like to be provided a copy of your information.
  • The right to withdraw consent for storage and usage of your information.
To exercise these rights, email a request to Support and your request will be processed within seven (7) days. Note that if the information required for the continued usage of Illuminated Cloud is no longer available as a result of a request, the product will no longer be in a usable or accessible state.

Data Storage and Usage Overview

Rose Silver Software and its supporting Processors collect data for the following purposes:
  • Product sales during which standard purchaser and payment information is required. This includes the purchaser name, address, email address, and method of payment. This information is stored by FastSpring, a supporting Processor through which Illuminated Cloud is sold.
  • Product licensing during which a unique "fingerprint" is created for the host workstation to ensure usage compliance. This information is stored by wyDay, a supporting Processor through which purchased Illuminated Cloud licenses are allocated and managed.
This data is required for the purchase, usage, and support of Illuminated Cloud and is only retained as long as necessary to provide and support the product. All data is stored in US-based data centers. By purchasing and activating or continuing to use Illuminated Cloud you consent to the transfer and storage of the data required for its purchase and usage in compliance with this Privacy Policy.

The security of all Personal Data is important to Rose Silver Software, but no method of transmission over the Internet or method of electronic storage is 100% secure. Rose Silver Software will take all steps reasonably necessary to ensure that Personal Data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place unless there are adequate controls in place to safeguard the security of your data. However, while Rose Silver Software and its supporting Processors strive to use commercially acceptable means of protecting your Personal Data, we cannot guarantee its absolute security.

Disclosure of Data

Business Transaction

If Rose Silver Software is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. You will be provided notice before such a transfer of your Personal Data is performed and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Rose Silver Software may be required to disclose your Personal Data in response to valid requests by public authorities, e.g., a court or government agency.

Legal Requirements

Rose Silver Software may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Rose Silver Software.
  • Prevent or investigate possible wrongdoing in connection with Rose Silver Software or Illuminated Cloud.
  • Protect the personal safety of users of Illuminated Cloud or the public.
  • Protect against legal liability.

Children's Privacy

Illuminated Cloud is a professional development tool and is not targeted toward users under the age of 18 ("Children"). If you are a parent or guardian and are aware that your Children are using Illuminated Cloud without your consent, please contact Support and your Children's Personal Data will be removed.

Changes to This Privacy Policy

This Privacy Policy is subject to change by Rose Silver Software upon notice on the Rose Silver Software website at www.illuminatedcloud.com. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact

For any questions about Rose Silver Software's Privacy and GDPR Policies, please contact Scott Wells, Founder and President of Rose Silver Software.